FAQ /HELP


General

Is this a service or a product that we buy?
We offer video/audio conferencing as an outsourced solution. All you need is a computer with a video camera or webcam and browser to be able to use the system.

Is it secure and private or will other people see the conference?
It is secure. Only people with login information that you have sent invitations to will be able to connect and participate.

Will we know who has joined the conference?
Yes, although the user may use any screen name to connect, a user connecting is visible at least in the chat area.

Can a user participate without having a camera and Microphone?
Yes, beside the Audio/Video connection which is capped at a maximum of 8 participants, Text chat may be open for up to 150 participants.
To top


Service - Private

What is the cost to have this service running on our website?
We have plans that start from as low as $100/mo. We can customize and brand the service for your web site and/or company.

How does the system work?
We will setup an account and give you a link to put on your website. Once the link is active, you will have conferencing capabilities. To top


Service - Open Reservationless

Can we access this service without having an account?
You will need a minimum of a registration type account to access the video conferencing system using Audio and Video.It can be a FREE or paid account

What is the cost of he Open Reservationless system?
FREE, it is an advertising driven site, so there is no monthly fee or a setup fee.

Is it secure and private or will other people see the conference?
It is secure. Only people with login information that you have sent invitations to will be able to connect and participate.

Will we know who has joined the conference?
Yes, although the user may use any screen name to connect, a user connecting is visible at least in the chat area.

Can a user participate without having a camera and Microphone?
Yes, beside the Audio/Video connection which is capped at a maximum of 8 participants, Text chat may be open for up to 150 participants. To top 

How can my colleagues and I use desktop collaboration tools such as POPConference ?

These are just some of the applications:

  • Talk online
  • Run live video
  • Share and edit work
  • Share desktops
  • Conduct meetings
  • Give presentations
  • Conduct training sessions
  • Distance learning
  • Broadcast lectures
  • Study groups
  • View live instrument data
  • Live support
  • Conduct planned and spontaneous sessions
  • Record and archive sessions To top

What are the benefits of video conferencing?

  • Communication can now be achieved globally
  • Work is made easier, colleagues are a click away
  • Work is accomplished, completed and reviewed faster and more efficiently
  • All of your collaboration needs are at your fingertips
  • Virtual conferencing builds social bonds and business relationships
  • Tools are reliable with an easy to use interface
  • Training can happen live via computer resulting in faster understanding
  • Less email due to live two way communication
  • Morale improves because work is made easier To top

What about cost and savings?

For a small investment, your company can:

  • Profit from a vast reduction in travel expenses
  • Keep employees at their workspace: conferencing and training can be performed right at their desks
  • Include traveling employees in meetings via their laptops
  • Reduce long distance telephone fees
  • Eliminate the need for telephone conference calls
  • Eliminate the time spent trailing between offices to assist co-workers
  • Files can be shared and discussed immediately. No more emailing of attachments and waiting long response times
  • Save time – make decisions and see instant results on projects and within groups
  • Save money by converging technology to the desktop To top

Is POPConference secure?

POPConference offers high encryption to preserve the integrity of your information

You can choose to have POPConference on your own server behind your firewall. For a custom quote, please contact our sales team here

What about bandwidth?

POPConference understands the need to keep bandwidth low and uses smart video compression to keep your voice crisp and your video clear. Bandwidth may be controlled at the server level and by the client. You won’t find a smarter bandwidth solution anywhere. To top

I am interested in trying POPConference . Can I have a free trial?

YES! We invite you to signup for the free service.

Where do I download POPConference ?

There is no program to download! Simply sign up for the free trial and click on the conference room URL in your return email from POPConference . Make sure you have the latest version of the Flash player.

Is POPConference easy to use?

POPConference has an incredibly easy user interface. Once your camera and your microphone are ready to go just login and start interacting with your invitees!!! To top

How do I contact POPConference ?

Please call 1-866-582-2787 or reach us by email

 
 |  Home |  Services |  Register |  Support |  Contact Us |  1-866-582-2787
©2006-2007 PopConference  All Rights Reserved
a Trident Internet System Inc. Company